Returns & Refund Policy

At Elite Snare Co., we stand behind the quality of our products and strive to provide excellent customer service. If you are not completely satisfied with your purchase, please review the following return and refund guidelines.

Return Eligibility

Returns may be requested within 30 days of the original delivery date.

To qualify for a return, items must:

• Be unused and in new condition.
• Be free from dirt, rust, damage, odors, or signs of field use.
• Include all original packaging, tags, and accessories.
• Be accompanied by proof of purchase.

Items returned that do not meet these requirements may be refused or subject to a partial refund at our discretion.

Important Return Restriction

Due to safety, quality control, and wildlife management considerations, any trapping equipment showing signs of field use, installation, modification, weather exposure, or wear cannot be returned, exchanged, or refunded.

Non-Returnable Items

The following items are not eligible for return:

• Custom-built or special-order products.
• Products that have been modified, altered, or repaired by the customer.
• Used trapping equipment.
• Clearance, closeout, or discontinued items marked as final sale.
• Gift cards or promotional items.

Return Authorization

Customers must contact Elite Snare Co. prior to returning any merchandise.

Unauthorized returns may be refused and returned to the sender.

Return Shipping

Customers are responsible for return shipping costs unless the return is the result of our error or a verified defective product.

We recommend using a trackable shipping service, as Elite Snare Co. is not responsible for lost or damaged return shipments.

Damaged or Incorrect Orders

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery. We may request photographs of the item and packaging to assist with the claim process.

Eligible claims may result in a replacement, store credit, or refund at our discretion.

Refund Processing

Once your return is received and inspected, we will notify you regarding approval of your refund.

Elite Snare Co. reserves the right to implement a 20% restock fee.

Approved refunds will be issued to the original payment method used for the purchase.

Please allow 5–10 business days after approval for the refund to appear on your account, depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

If you ordered the wrong size, configuration, or product, please contact us to discuss exchange options. Exchanges are subject to product availability and approval.

Order Cancellations

Orders may be canceled prior to shipment. Once an order has shipped, it must follow the standard return process outlined above.

Custom-built or special-order products may not be canceled once production has begun.

Our Commitment

As a family-owned business, Elite Snare Co. values honest service and customer satisfaction. If you experience an issue with your order, we encourage you to contact us directly so we can work toward a fair and reasonable solution.